Your personal data is a trust we take seriously. Learn how berjayasama collects, uses, and protects your information at every step of your platform experience.
This Privacy Policy outlines berjayasama's commitment to protecting your personal data in accordance with the information protection standards adopted in Malaysia. By using the berjayasama platform, you acknowledge and agree to the data management practices described in this document.
Berjayasama takes personal data protection seriously. As an online entertainment platform serving hundreds of thousands of users in Malaysia, we understand that your trust depends not only on the quality of the games we offer, but also on how we handle the information you entrust to us.
This Privacy Policy applies to all users who access the berjayasama platform through our official website or mobile app. It covers all types of data we collect, how that data is used, who it may be shared with, and what your rights are as the owner of that data.
We encourage you to read this Privacy Policy together with Terms and Conditions berjayasama for a comprehensive overview of your rights and responsibilities as a member of our platform.
Berjayasama only collects data that is genuinely necessary to provide a safe, seamless, and responsible service. We do not collect excessive or irrelevant information beyond what is needed to operate the platform. The following are the categories of data we collect and their purposes:
| Data Type | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC identity verification, fraud prevention |
| Contact Data | Email address, mobile phone number | Account communications, security notifications |
| Financial Data | Payment methods, deposit and withdrawal records | Transaction processing, AML compliance |
| Technical Data | IP address, device type, web browser | Account security, platform improvements |
| Activity Data | Betting records, games played | Responsible gaming, experience personalization |
The information you provide during registration is the foundation of the services we offer. Without certain details such as your name and identification document, we are unable to carry out the KYC verification process required to ensure the security of all platform users.
Every piece of data we collect has a clear and lawful purpose. berjayasama does not use user data for purposes unrelated to platform operations or not disclosed in this Privacy Policy. The primary uses of your data include:
Berjayasama does not use your personal data to sell advertising to third parties. Your data is never traded or rented to any external company for marketing purposes.
The security of your data is berjayasama's highest priority. We employ a combination of industry-standard security technologies and strict operating procedures to ensure your information is always protected from unauthorized access, loss, or misuse.
The technical security measures we implement include:
Your personal data is retained for as long as your account is active, and for the required period after account closure to fulfill applicable legal and regulatory obligations. Once the retention period ends, data is securely deleted in accordance with established procedures.
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to also take precautions such as using a strong password and not sharing your login credentials with anyone.
Berjayasama does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share your information with certain parties, and this is done solely to enable us to provide services to you or to fulfill our legal obligations.
Parties that may receive your data in limited and lawful contexts are:
All third parties we work with are bound by data protection agreements that require them to handle your information to the same security standards we uphold ourselves.
The berjayasama platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. They help us recognize you on subsequent visits and tailor content to your preferences.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, please refer to your browser's help documentation.
As a berjayasama user, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner.
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request that we correct it.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may request that we restrict the processing of your data in certain situations as provided by law.
You have the right to receive your data in a machine-readable format for transfer to another provider.
You may object to the processing of your data for specific purposes such as direct marketing at any time.
To exercise any of the above rights, contact the berjayasama support team via Live Chat 24/7 or our official email. We will process your request within the stipulated timeframe. In certain cases, we may need to verify your identity before processing the request to protect your data security.
The berjayasama platform is exclusively for users aged 18 and above. We do not knowingly collect personal data from minors. Our registration process includes age verification steps designed to prevent access by children and teenagers.
Should we discover that personal data of a minor under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on our platform are encouraged to contact our support team promptly.
If you have concerns about children's privacy or unauthorized access by minors, please contact us directly. We will respond promptly and take appropriate action.
Berjayasama reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or our business operations. Any material updates will be communicated to users via in-platform notifications or email at least three days before the changes take effect.
The latest version of the Privacy Policy is always available on this page with a clear update date. We encourage you to check this page periodically to stay informed about how we protect your data. Continued use of the platform after any changes take effect will be considered your acceptance of the revised terms.
If you have any questions, concerns, or complaints about how berjayasama handles your personal data, our team is ready to help. We take every privacy inquiry seriously and are committed to providing transparent and helpful responses.
You can reach us via:
Berjayasama is committed to responding to all privacy-related inquiries within 3 business days. For cases requiring more in-depth investigation, we will keep you informed of the progress and actions taken.
Privacy is not just a document — it is a daily practice embedded in every aspect of berjayasama's operations. Here is how we prove it.
All data transmitted between your device and berjayasama's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Our identity verification uses integrated KYC technology to ensure only legitimate users can access the platform, protecting you from identity fraud and unauthorized activity.
Your data is not a product we sell. Your personal information is never shared with third-party advertisers or data brokers for any marketing or commercial purpose.
In addition to ongoing internal reviews, berjayasama's systems undergo periodic independent third-party security audits to ensure our data protection standards remain current.
We give you full control over your data. From cookie settings to account deletion requests, every option is available and easy to action through the platform.
If we detect any suspicious activity on your account, you will be notified immediately via email or app notification so you can act quickly.
Now you know how berjayasama protects your privacy. Register an account today and enjoy a safe, fair, and responsible online entertainment experience with Malaysia's player community.